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REFUND & RETURN POLICY
Last Updated: August 23, 2026
At Blunt Force Tango™, our merchandise is produced using a print-on-demand model. Each item is made specifically when you place your order rather than being pulled from pre-produced inventory.
Because of the made-to-order nature of our products, all sales are final except in cases of an eligible manufacturing defect.
14-Day Defect Reporting Period
If your merchandise arrives with a manufacturing defect, please contact Blunt Force Tango™ within 14 calendar days of the date your order is marked as delivered.
Eligible manufacturing defects may include:
A significant printing or production error
Incorrect artwork or printing
Materially misaligned or defective printing
Improper stitching or sewing
Receipt of an incorrect product caused by a production or fulfillment error
Minor variations that are normal to the printing or manufacturing process and do not materially affect the appearance or use of the product are not considered defects.
Photo Evidence
To help us assess the problem, you may be asked to provide:
Your order number
A description of the problem
Clear photographs showing the entire item and the defect
A photograph of the size/product label where applicable
Any additional photographs reasonably necessary to verify the manufacturing issue
Please do not return an item without contacting us first.
Returns & Prepaid Shipping
Where practical, Blunt Force Tango™ may request that approved defective merchandise be returned to us. If a return is requested, we will provide a prepaid return shipping label, and the customer will not be responsible for the cost of returning the item.
Once the return shipment has been accepted by the carrier and can be verified through the provided tracking information, the approved refund will be processed.
Why do we ask for it back?
Blunt Force Tango™ believes that a production mistake does not necessarily make an item useless. When returned merchandise is still clean, safe, and wearable, we would rather see it put to good use than thrown away.
Whenever reasonably possible, suitable returned merchandise will be donated to a person in need or to a charitable or community organization.
If a physical return is not required or practical, we will let you know. Please do not ship merchandise back unless Blunt Force Tango™ has provided return instructions.
Refunds
Approved refunds will be issued to the original method of payment.
Once we have processed your refund, the time required for the funds to appear in your account will depend on your bank, credit card issuer, or payment provider.
Original shipping charges will also be refunded where required by applicable law or where the entire order is being refunded because of an eligible manufacturing or fulfillment error.
Wrong Size or Fit
Because our merchandise is made to order, we do not offer refunds, returns, or exchanges because an incorrect size was ordered or because an item does not fit as expected.
Sizing can vary between manufacturers and garment styles.
Please review the Size Chart provided with the product before placing your order. Customers are responsible for selecting their size based on the measurements supplied for that particular product.
If the item you receive is labelled a different size from the size you ordered, please contact us, as this may qualify as a fulfillment error.
Change of Mind
We do not accept returns, exchanges, or refunds for:
Change of mind
Ordering the wrong size
Ordering the wrong colour
Preference regarding fit or style
Accidental orders once the order has entered production
Please review your product, size, colour, shipping information, and order details carefully before completing your purchase.
Made-to-Order Products
Blunt Force Tango™ merchandise is produced specifically in response to customer orders. We do not maintain conventional inventory for most products.
For this reason, non-defective merchandise generally cannot be returned to inventory and resold.
Your Legal Rights
Nothing in this Refund & Return Policy is intended to limit, waive, or exclude any rights or remedies that cannot legally be limited, waived, or excluded under the Ontario Consumer Protection Act, 2002, its regulations, or any other applicable Canadian consumer protection law.
Where applicable law provides a consumer with rights or remedies that conflict with this policy, applicable law will prevail.
Questions or Defective Merchandise
If you believe you received defective merchandise, please contact us through the Contact page on the Blunt Force Tango™ website within the 14-day reporting period.
Please include your order number and photographs of the issue so we can review your claim as quickly as possible.
Blunt Force Tango™
Ontario, Canada
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